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Privacy Statements

Shipping:

In stock items are typically processed and shipped within 2-3 business days.

*BabyAndMeGifts.com will do everything we can to make sure you receive your package(s) in 7-10 business days. We do our best to estimate when items will ship from our facilities.  However, there are sometimes unforseen events that will sometimes delay shipment.  We appreciate your understanding if something like this occurs.

**Backordered items or pre-ordered items will be shipped when we receive the merchandise.  In most cases we will ship your in stock items and backorder items within your order in one shipment.  If you would like to receive your non backordered items faster, please contact us and we will arrange for those items to be shipped as they become available.

Sales Tax:

Any orders shipped outside Indiana will not be charged sales tax; items sent within Indiana will be charged sales tax of 7%. In the unfortunate case that we should be out of something in your order, we will contact you by email immediately to suggest an alternative.

Backordering & Preordering:

Backordering--We keep a large inventory ...However, upon occasion our suppliers can't always get our shipments in time, or they are out of stock on items, so we occasionally do run into a back order situation. If this happens, you will be notified via email within 24 hours of your order being placed.

Backordered items that arrive in less than 30 days will be automatically shipped to you upon their arrival. For backorders that have extended beyond our 30 days, we will email you to verify if you still wish to have the merchandise sent to you. We will not ship the item until we have received your confirmation. You are not charged for items that do not ship, so you will not be charged for the backordered items until they are physically ready for shipment. We do not charge for shipping on back ordered items that were originally eligible for Free Shipping.

Wrong item shipped/damaged merchandise:

While the staff strives to offer excellent Customer Service and Quality Control, we are human and occasionally do make mistakes. In the event that we totally goof on an order, please contact us within 24 hours of the acceptance of your shipment to notify us of the error. We will ship you the correct item along with a return shipping label with an RMA number on it. Shipping the corrected item to you and the return item is at ’s expense.

Return Shipping and Exchange Policies:

We strive to provide our customers with the best Customer Service possible. To ensure this, we have the following policy regarding Returns/Exchanges. We suggest you read this before you place any order with us and contact us if you have any questions, prior to placing your order.

Exchange Policies:

In order to keep our valued customers shopping with us we are happy to exchange or award store credit for accessories purchased via Internet, for up to 14 days after your shipment has been received. Items must be in their original condition, and shipping and handling charges are always non-refundable. We have the reserves the right to refuse refund/exchange for any reason. The following items are non-returnable: items purchased on sale. All sales become final 14 days after you receive the item.

If you have any questions regarding your order or our policies, please contact us via email.

Return Shipping Policy:

Customer is responsible for return shipping. UPS is the preferred carrier for sending back returns because they are able to track the package for you. They will automatically insure the package up to $100. If your purchase is more than that, you should consider insurance. Please note that we are not responsible in the event of loss or theft of your items sent for returns.

Items must be in their original condition, and shipping and handling charges are always non-refundable. We reserve the right to refuse refund/exchange for any reason. The following items are non-returnable: items purchased on sale. All sales become final 14 days after you receive the item.

IMPORTANT: When sending a piece back, please notify us prior to shipping for a return authorization number. Title the subject “return”. This will ensure that we are aware of your product en route and will be able to process your exchange more effectively. We will give you instructions on how and where to return your item.  PLEASE do not send your item before requesting an authorization number first.  Our items ship from different manufacturers, and we want you to send the item back to us instead of the manufacturer.

***Returning items that were bought with FREE SHIPPING:  Customer will be refunded the cost of the product MINUS the seller's shipping cost.  For example, if you bought an item that costs $20 and only paid $20, but the shipping cost of the seller was $5.  Your total amount refunded will be $15.

This Privacy Policy governs the manner in which Baby and Me Gifts collects, uses, maintains and discloses information collected from users (each, a "User") of the babyandmegifts.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Baby and Me Gifts.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Baby and Me Gifts may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Baby and Me Gifts has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Baby and Me Gifts
babyandmegifts.com
info@babyandmegifts.com

This document was last updated on January 20, 2014

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